Online Donations – Security, Compliance, and Privacy Policy

The Indus Valley School of Art and Architecture (IVS) is committed to maintaining the highest standards of security, transparency, and regulatory compliance for online donations made through its website.

All online donations are processed via Habib Bank Limited (HBL)’s secure payment gateway, which adheres to internationally recognized banking and payment security standards.

IVS ensures that:

  • Its website is hosted in a secure environment
  • Systems are regularly monitored and updated
  • Appropriate safeguards are in place to prevent unauthorized access or data breaches

Donations made to IVS are considered voluntary contributions and are non-refundable, except in cases of:

  • Duplicate transactions
  • Technical errors attributable to the payment gateway

All refund requests are subject to verification and approval.

For transaction-related queries, donors may contact:
resource.m@ivs.edu.pk

IVS shall not be held liable for any loss or damage arising directly or indirectly from:

  • Technical failures beyond its control
  • Issues originating from third-party payment service providers or banking systems

When a donor makes an online donation, IVS may collect the following information:

  • Donor name
  • Email address
  • Contact number (if provided)
  • Donation amount
  • Transaction reference details generated by the payment gateway

IVS does not collect or store any card or banking information.

Donor information is used solely for:

  • Processing and recording donations
  • Issuing donation acknowledgements or receipts
  • Maintaining internal financial and audit records
  • Communicating with donors regarding their contribution

Information is not used for commercial purposes.

IVS does not sell, rent, or trade donor information.

Donor data may be shared only:

  • With HBL, strictly for payment processing
  • With auditors or regulatory authorities, where legally required
  • As required under applicable laws or court orders

  • Donor information is stored securely
  • Access is restricted to authorized personnel only
  • Reasonable safeguards are maintained to prevent unauthorized access, loss, or misuse

The donation process involves third-party banking infrastructure. IVS is not responsible for the privacy practices of external platforms, which are governed by their respective privacy policies.

IVS reserves the right to amend this policy to reflect changes in legal obligations or institutional practices. Any updates will be published on the IVS website.
Use of the donation page constitutes acceptance of this Security, Privacy, and Compliance Policy.